Automated Attendant

Automated Attendant can eliminate your need for a main operating station.  Automated Attendant answers calls promptly and professionally and transfers calls based on the caller’s selection.  A customizable menu allows callers to be transferred to an announcement, telephone number, directory by name or another menu.

POPPcom will help you configure Automated Attendant for your unique business needs. Automated Attendant can be scheduled by business day, non-business day and holidays.

Complimentary reporting.  POPPcom's Automated Attendant Summary report graphs inbound call activity to the Automated Attendant throughout each hour of the day.  This report makes it easy to compare daily, weekly and monthly activity.