Each call uses Voice over Internet Protocol (VoIP) technology and a portion of the available bandwidth. The amount used depends on the voice codec selected by the customer (G.711 or G.729).
Our Commitment to Service
POPP polls Broadband Internet with Voice Customer Premise Equipment (CPE) every two minutes. If any two consecutive polls receive no response from the CPE, our technical assistance team will proactively call you 24 hours a day, 365 days a year to notify you of a possible service issue.
Not sure what your current connection speed is? Click here to test your speed using POPP's Speed Test.
Speed depends on a variety of factors, including: Internet or network congestion, service location, line quality, computer and network configurations and performance, server speeds of web sites user is accessing.
All Broadband Internet with Voice customers must abide by this Acceptable Use Policy.